1. Acceptance of Terms

Welcome to Orlando Signal. These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you” or “your”) and Orlando Signal (“we,” “us,” or “our”), governing your access to and use of our website at https://orlandosignal.com (the “Site”), our email newsletter, our SMS/text messaging service, and all related content, features, and services (collectively, the “Services”).

BY ACCESSING, BROWSING, SUBSCRIBING TO, OR OTHERWISE USING ANY OF OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY. If you do not agree to these Terms, you must not access or use our Services.

We reserve the right to modify these Terms at any time. We will notify you of material changes by updating the “Last Updated” date above and, where appropriate, by sending notice to subscribers via email. Your continued use of the Services after any modification constitutes your acceptance of the updated Terms.

2. Geographic Scope and Intended Audience

Orlando Signal is a local news and information service created for and directed to residents of the Orlando, Florida metropolitan area. Our content, advertising, and subscriber acquisition efforts are targeted exclusively to individuals located within the Central Florida region. These Services are not directed to, targeted at, or intended for residents of any other state or country.

Any access to our Services by individuals outside of the Central Florida area is incidental and does not alter the Florida-directed nature of our Services, expand our geographic scope, or subject us to the laws of any other jurisdiction.

3. Eligibility

You must be at least 18 years of age to use our Services. If you are under 18, you may only use the Services with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms. By using the Services, you represent and warrant that you meet these eligibility requirements.

4. Description of Services

Orlando Signal provides the following Services:

4.1 Newsletter

We publish a recurring email newsletter focused on local Orlando news, events, culture, and community information. The newsletter is available in both free and paid subscription tiers. The newsletter is distributed through our email service provider, Beehiiv. By subscribing, you agree to receive email communications from us at the frequency described at the time of your subscription.

4.2 Website

Our website hosts newsletter content, articles, community features, and related resources. The website is built on WordPress and uses various third-party tools as described in our Privacy Policy.

4.3 SMS/Text Messaging

We offer an optional SMS/text messaging service for subscribers who wish to receive updates via text. Standard message and data rates may apply. You may opt out at any time by texting STOP.

4.4 Sponsored Content and Advertising

Our newsletter and website may contain sponsored content, advertisements, affiliate links, and promotional material from third-party advertisers and sponsors. Sponsored content will be identified as such. We are not responsible for the accuracy, quality, or reliability of any third-party products, services, or claims featured in sponsored content or advertisements. Any transaction between you and a third-party advertiser is solely between you and that advertiser.

5. Free and Paid Subscriptions

5.1 Free Tier

Our free newsletter subscription provides access to selected content at no charge. Free subscriptions may be modified, limited, or discontinued at any time at our sole discretion.

5.2 Paid Tier

We offer a paid subscription tier that provides access to additional or premium content. By purchasing a paid subscription, you agree to the following:

• Pricing: Subscription pricing is displayed at the time of purchase. We reserve the right to change pricing at any time, with notice to existing subscribers before any price change takes effect for their next billing cycle.
• Billing: Paid subscriptions are billed on a recurring basis (monthly or annually, as selected at checkout) through our payment processor, Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel.
• Automatic Renewal: Your paid subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You will be charged the then-current subscription rate upon renewal.
• Cancellation: You may cancel your paid subscription at any time through your account settings or by contacting us at hello @ orlandosignal.com. Cancellation takes effect at the end of the current billing period. You will continue to have access to paid content until the end of the period for which you have already paid.
• Refunds: Payments are generally non-refundable. However, if you believe you have been charged in error or have experienced a technical issue that prevented access to paid content, please contact us at hello @ orlandosignal.com and we will review your request on a case-by-case basis. We reserve the right to issue refunds or credits at our sole discretion.
• Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Paid subscriptions are for individual, personal use and may not be shared, transferred, or resold.

6. User Conduct

When using our Services, you agree that you will not:

• Use the Services for any unlawful purpose or in violation of any applicable local, state, national, or international law.
• Transmit any content that is defamatory, obscene, threatening, harassing, or otherwise objectionable.
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity.
• Interfere with or disrupt the Services, servers, or networks connected to the Services.
• Attempt to gain unauthorized access to any portion of the Services, other accounts, or any systems or networks connected to the Services.
• Use any automated means (including bots, scrapers, spiders, or crawlers) to access or collect content from the Services without our prior written consent.
• Reproduce, redistribute, republish, or otherwise make available any content from the Services except as expressly permitted by these Terms.
• Use the Services to send unsolicited commercial communications (spam).
• Attempt to circumvent, disable, or interfere with any security or access control features of the Services.

7. Intellectual Property

7.1 Our Content

All content published through the Services — including but not limited to articles, newsletters, photographs, graphics, logos, trademarks, and design elements — is owned by or licensed to Orlando Signal and is protected by United States and international copyright, trademark, and other intellectual property laws. The Orlando Signal name, logo, and all related marks are trademarks of Orlando Signal.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial purposes, subject to these Terms. This license does not include the right to reproduce, distribute, modify, publicly display, or create derivative works from any content on the Services, except as expressly authorized by us in writing or as permitted by applicable law.

7.3 User-Generated Content

If you submit comments, feedback, or other content through the Services, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, adapt, publish, and display such content in connection with the Services. You represent and warrant that you own or have the necessary rights to submit such content and that your content does not infringe the rights of any third party.

8. Comments and Community Guidelines

Our website may allow you to post comments on articles and other content. By posting comments, you agree to the following:

• You are solely responsible for the content of your comments.
• You will not post content that is illegal, defamatory, harassing, threatening, obscene, or otherwise objectionable.
• You will not post spam, promotional material, or off-topic content.
• You will not post personal information of others without their consent.

We reserve the right to remove, edit, or moderate any comments at our sole discretion, without notice. We may also suspend or ban users who violate these guidelines. We are not responsible for any user-generated content posted through our commenting system (Disqus).

9. Third-Party Links and Services

The Services may contain links to third-party websites, products, or services that are not owned or controlled by Orlando Signal. This includes, without limitation, sponsored content, advertisements, affiliate links, and links to advertisers’ or partners’ websites. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. Your interactions with any third-party website or service are governed solely by that third party’s own terms and policies.

The inclusion of any link or advertisement does not imply endorsement, approval, or recommendation by Orlando Signal. You access third-party links at your own risk.

10. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. To the fullest extent permitted by applicable law, Orlando Signal disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Without limiting the foregoing, we do not warrant that:

• The Services will be uninterrupted, timely, secure, or error-free.
• The information, content, or materials provided through the Services will be accurate, reliable, complete, or current.
• Any defects in the Services will be corrected.
• The Services will be free from viruses or other harmful components.

Editorial Disclaimer. Content provided through the Services is for general informational and entertainment purposes only. Orlando Signal is not a licensed professional in any field, and our content does not constitute professional advice of any kind (including but not limited to legal, financial, medical, or real estate advice). You should consult qualified professionals before making decisions based on information obtained through the Services.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ORLANDO SIGNAL, ITS OWNERS, OPERATORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, including but not limited to damages for loss of profits, goodwill, data, or other intangible losses, arising out of or in connection with:

• Your access to or use of (or inability to access or use) the Services.
• Any content, information, or materials obtained through the Services.
• Any conduct or content of any third party on or through the Services, including any defamatory, offensive, or unlawful conduct of other users or third parties.
• Any unauthorized access to or alteration of your data or transmissions.
• Any sponsored content, advertisement, or third-party product or service.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU HAVE PAID TO US IN SUBSCRIPTION FEES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY DOLLARS ($50.00).

The limitations of liability set forth in this section shall apply regardless of the form of action, whether based in contract, tort (including negligence), strict liability, or any other legal or equitable theory, and whether or not Orlando Signal has been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. In such jurisdictions, our liability will be limited to the fullest extent permitted by law.

12. Indemnification

You agree to defend, indemnify, and hold harmless Orlando Signal, its owners, operators, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with:

• Your use of the Services or any activity under your account.
• Your violation of these Terms.
• Your violation of any applicable law or regulation.
• Your infringement of any intellectual property or other right of any third party.
• Any content you submit, post, or transmit through the Services.

13. Dispute Resolution and Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL. By using the Services, you agree to resolve disputes with Orlando Signal through binding individual arbitration as described below, rather than through court litigation.

13.1 Informal Resolution First

Before initiating any formal dispute resolution proceeding, you agree to first contact us at hello @ orlandosignal.com and attempt to resolve the dispute informally for a period of at least sixty (60) days. During this informal resolution period, you agree not to commence any arbitration or court proceeding. If we are unable to resolve the dispute informally within sixty (60) days, either party may proceed to arbitration as set forth below.

13.2 Binding Individual Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or your relationship with Orlando Signal (including disputes regarding the formation, existence, scope, validity, interpretation, or enforceability of this arbitration agreement) that is not resolved through the informal resolution process described above shall be resolved exclusively through final and binding individual arbitration, rather than in a court of law. This includes claims that arose before the existence of these Terms.

Arbitration shall be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect, which are available at www.adr.org. If the AAA is unavailable or unwilling to administer the arbitration, the parties shall agree on an alternative arbitration provider, or a court of competent jurisdiction shall appoint one.

The arbitration shall be conducted by a single arbitrator. Unless otherwise agreed by the parties or required by the AAA Rules:

• Location: The arbitration shall be conducted in Orange County, Florida. If you reside outside of Florida, you may elect to participate by telephone, video conference, or written submission, as permitted by the AAA Rules.
• Language: The arbitration shall be conducted in English.
• Law: The arbitrator shall apply the substantive law of the State of Florida, without regard to conflict of laws principles.
• Discovery: The arbitrator may allow limited discovery as appropriate and consistent with the AAA Rules, but shall limit discovery to avoid unnecessary burden or expense.
• Decision: The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based.
• Fees: Each party shall bear its own attorneys’ fees and costs, unless the arbitrator determines that a claim or defense was frivolous or brought in bad faith, in which case the arbitrator may award reasonable attorneys’ fees and costs to the prevailing party. If you demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, Orlando Signal will pay as much of your filing and hearing fees as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive.

13.3 Class Action and Jury Trial Waiver

YOU AND ORLANDO SIGNAL EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You expressly waive any right to participate in any class action lawsuit, class-wide arbitration, or any other representative proceeding against Orlando Signal.

YOU AND ORLANDO SIGNAL EACH IRREVOCABLY WAIVE THE RIGHT TO A TRIAL BY JURY IN ANY DISPUTE ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES.

If a court of competent jurisdiction finds that the class action waiver set forth in this section is unenforceable as to a particular claim or request for relief, then the parties agree that such claim or request for relief shall be severed and proceed in a court of competent jurisdiction in Orange County, Florida, and the remainder of any claims shall proceed in individual arbitration.

13.4 Opt-Out Right

You may opt out of this arbitration agreement by sending written notice to hello @ orlandosignal.com within thirty (30) days of the date you first access or use the Services, or within thirty (30) days of the effective date of any material update to this arbitration section (whichever is later). Your opt-out notice must include your full name, email address, and a clear statement that you wish to opt out of the arbitration agreement. If you timely opt out, neither you nor Orlando Signal will be required to arbitrate disputes and both parties will retain the right to pursue claims in court. If you do not opt out within the applicable 30-day period, you shall be deemed to have consented to this arbitration agreement.

13.5 Survival

This arbitration agreement shall survive the termination of your account, your unsubscription from the Services, and any changes to these Terms (except as to the opt-out right described above).

14. Governing Law and Jurisdiction

These Terms and any dispute arising out of or related to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws provisions. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms.

To the extent that any claim or dispute is determined not to be subject to arbitration, you agree that such claim or dispute shall be filed exclusively in the state or federal courts located in Orange County, Florida, and you irrevocably consent to the personal jurisdiction and venue of such courts. You waive any objection to jurisdiction or venue in such courts, including any objection based on inconvenient forum.

15. Termination

We may terminate or suspend your access to the Services, in whole or in part, at any time and for any reason, with or without cause and with or without notice, at our sole discretion. This includes the right to terminate or suspend any free or paid subscription.

Upon termination of a paid subscription by us without cause, we will provide a prorated refund for any prepaid, unused portion of your subscription. Upon termination for cause (including violation of these Terms), no refund will be provided.

All provisions of these Terms that by their nature should survive termination shall survive, including without limitation Sections 7 (Intellectual Property), 10 (Disclaimer of Warranties), 11 (Limitation of Liability), 12 (Indemnification), 13 (Dispute Resolution and Binding Arbitration), 14 (Governing Law), and this Section 15.

16. Privacy

Your use of the Services is also governed by our Privacy Policy, available at https://orlandosignal.com/privacy-policy. By using the Services, you consent to the collection, use, and disclosure of your information as described in the Privacy Policy. The Privacy Policy is incorporated into these Terms by reference.

17. SMS/Text Messaging Terms

If you opt in to our SMS/text messaging service, the following additional terms apply:

• You consent to receive recurring automated text messages from Orlando Signal at the phone number you provide.
• Message frequency may vary, but we typically send approximately one (1) message per week.
• Message and data rates may apply depending on your mobile carrier and plan.
• You may opt out at any time by texting STOP to any message. You will receive a confirmation of your opt-out.
• Text HELP for customer support information.
• We will not sell, rent, or share your phone number or SMS opt-in data with any third party for their marketing purposes.
• Carriers are not liable for delayed or undelivered messages.

18. Email Communications

By subscribing to our newsletter (free or paid), you consent to receive regular email communications from Orlando Signal, including newsletter editions, editorial content, and sponsored content. You may also receive transactional emails related to your account (e.g., subscription confirmations, billing receipts, password resets).

You may unsubscribe from our newsletter at any time by clicking the unsubscribe link at the bottom of any email or by contacting us at hello @ orlandosignal.com. Please note that even after unsubscribing, we may still send you transactional communications related to your account.

19. Force Majeure

Orlando Signal shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from events beyond our reasonable control, including but not limited to natural disasters, acts of government, pandemic, epidemic, internet or telecommunications failures, power outages, cyberattacks, or other force majeure events.

20. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, such invalidity shall not affect the remaining provisions, which shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties’ original intent.

21. Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices or policies published by us on the Services, constitute the entire agreement between you and Orlando Signal with respect to the Services and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and Orlando Signal regarding the Services.

22. Waiver

The failure of Orlando Signal to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Orlando Signal.

23. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Orlando Signal may assign its rights and obligations under these Terms without restriction. These Terms shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.

24. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Orlando Signal

Email: hello @ orlandosignal.com

Website: https://orlandosignal.com